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Write to us.

No ticket system, no chat widget: you write here, leave the email the answer should go to, and a person reads it. The topic sorts it on our side — if none fits, support takes anything.

Where the reply goes. Used for this conversation only.

From your receipt — skips the “which order is this” round-trip.

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No ticket number to keep track of — a person reads this.

Prefer email? Write to info@vectorgram.ai.

For billing, cancellation, or refund requests, include the email used for purchase and your order ID — it is the fastest way to a straight answer.

Before you write about a poor result: the Report control on a finished job in the workspace sends us the conversion's settings along with your notes, which is far more useful than a description. Answers to the common questions are on the pricing page.